지원
Throne 사용 중 문제가 있거나 계정/결제/데이터 삭제 문의가 있으면 아래 정보를 확인하세요.
문제 설명
앱 이름, 기기 모델, 재현 단계를 함께 보내면 더 빠르게 확인할 수 있습니다.
계정/데이터
계정 삭제나 데이터 삭제 요청은 등록 이메일 또는 앱 내 삭제 기능을 기준으로 처리합니다.
결제 문의
스토어 결제와 환불은 Apple 또는 Google 계정의 구매 내역에서 먼저 확인하세요.
Support
Throne lets you log a bowel entry in seconds — stool type (Bristol scale), color, symptoms, food & water, and mood — then your on-device "royal physician" summarizes regularity, trends, and food–gut patterns. No account needed.
Email ootssu@ootssu.comGetting started
- Record — tap Record and pick the Bristol type, color, any symptoms, food and water, and how you feel.
- Read the notes — the Insights tab shows your regularity score, entries per day, stool-type distribution, and food correlations.
- Watch for prompts — if an entry looks worth attention (for example red, black, or pale color), Throne shows a gentle note suggesting you see a professional. This is never a diagnosis.
Frequently asked questions
What is the Bristol stool scale?
It is a widely used medical chart that classifies stool into seven types by shape and consistency, from hard lumps (type 1) to watery (type 7). Types 3–4 are generally considered ideal. Throne uses it so your log is consistent and meaningful.
What do the "physician's notes" mean?
Throne computes your regularity, average frequency, stool-type distribution, and possible food–gut correlations entirely on your device using simple rules and statistics. The notes are informational only and are not a medical diagnosis.
What are the red-flag prompts?
Certain stool colors (such as red, black, or pale) can be worth a professional's attention. Throne flags these to gently prompt you — it does not diagnose anything. If you see blood or have a persistent concern, please consult a healthcare professional.
Will my data sync or leave my device?
No. Everything is stored locally on your device, with no account and no cloud sync — there is no server copy of your records. Deleting the app removes them. See our Privacy Policy.
How do I restore my subscription?
Open Settings inside Throne and tap “Restore purchases.” Make sure you are signed in with the account you bought it on — the Google Play account on Android, the Apple ID on iPhone. Purchases do not transfer between the two stores.
How do I cancel or manage Throne Premium?
On Android, go to Google Play → your profile → Payments and subscriptions → Subscriptions → Throne. On iPhone, go to Settings → your name → Subscriptions → Throne. Cancel at least 24 hours before the renewal date to avoid the next charge. After cancellation you keep access until the end of the current paid period.
What does Throne Premium include?
The free tier includes daily logging, recent (7-day) history, and basic stats. Throne Premium unlocks the physician's deep notes, long-term trends, food–gut correlations, and unlimited history. Throne Premium is available as a Monthly plan ($2.99/month) or an Annual plan ($19.99/year, with a 7-day free trial). Prices may vary by region.
Is Throne medical advice?
No. Throne is a self-tracking and general wellbeing tool. It is not a medical device and does not provide medical, clinical, or diagnostic advice. If you have a health concern, please consult a qualified healthcare professional.
Still need help?
Email ootssu@ootssu.com and we'll get back to you as soon as we can.
지원이 필요하신가요?
앱, 계정, 결제, 데이터 삭제 문의는 이메일로 보내주세요.