RoadEye Pro

Common questions

I don't see any CCTV pins on my route.
The map only shows CCTVs within 500 m of the computed driving route. If your route is on a road segment not covered by Korea's ITS public network (rural roads, private property), there may simply be no cameras to show. Try a longer route on a national highway or expressway to confirm the app works.

A CCTV pin shows but the live stream doesn't load.
Streams are served directly by ITS. Cameras occasionally go offline for maintenance or have network issues. Try another nearby pin, or come back later. RoadEye doesn't cache video.

"Use current location" doesn't work.
RoadEye asks for location permission the first time you tap it. If you denied it, re-enable it: on iPhone, Settings → RoadEye → Location → While Using the App; on Android, Settings → Apps → RoadEye → Permissions → Location.

Search returns no results.
Search uses Apple Maps on iPhone and Google Places on Android. If you're searching in Korean, try the full place name rather than abbreviations. The app does not have its own search backend.

How do I change the app language?
Open Settings inside the app → Language → choose Korean, English, or System. After changing, fully quit and relaunch the app to apply.

Do I need an account?
No. RoadEye has no account or sign-in — every feature works right away. (Versions before 1.2.0 offered an optional Sign in with Apple that unlocked nothing; 1.2.0 removed it and clears its leftover values from the device.)

How do I delete my data?
Settings → Your data → Delete saved data. That erases your saved routes and favourite cameras from the device. Your RoadEye Pro purchase stays with your App Store or Google Play account — use Restore purchase to get it back. On versions before 1.2.0 the same option is Settings → Delete Account. Uninstalling the app removes everything else on the device. (One exception on iPhone: sign-in values saved by versions before 1.2.0 live in the iOS Keychain, which can survive uninstalling. Installing 1.2.0 or later and opening it once deletes them; or delete them in an older version via Settings → Delete Account.) We keep no account or server-side copy; to have the anonymous purchase record at RevenueCat removed, email us your receipt's order ID.

I bought RoadEye Pro but it isn't unlocked.
Open RoadEye Pro in Settings and tap Restore purchase, signed in to the same App Store or Google Play account you bought with.

Can I use RoadEye outside Korea?
CCTV data is provided by Korea's ITS system and is limited to Korean roads. Route planning works wherever the map provider supports it, but no CCTV pins will appear outside Korea.

Still stuck?

Email ootssu@ootssu.com with a description and a screenshot if useful. Please include your phone model and OS version.