Expra

Frequently Asked Questions

Q. The AI scan misread my receipt.
You can correct any field on the review screen before saving. For best results, shoot in good light with no glare and keep the receipt flat.

Q. Do I need an account?
No. Expra opens straight to your receipts and works without signing in — it creates a private guest session for you. You can connect Apple, Google or email later in Settings → Account → Connect Account; your receipts stay as they are.

Q. Where are my receipts stored?
On your device. If you have Expra Pro and a connected account, the receipt details (not the photos) are also synced so you can see them on another device. Without that, deleting the app removes your receipts.

Q. I've used all 10 free AI scans this month.
The free plan's 10 AI scans reset on the 1st of every month (UTC). Manual entry is always free. Expra Pro raises the AI scan limit to up to 200 per day.

Q. What does Expra Pro cost?
Expra Pro is available as a monthly plan ($3.99/month) or an annual plan ($29.99/year, ~$2.50/month — save 37%). Prices may vary by region.

Q. How do I cancel my subscription?
Go to Settings → [Apple ID] → Subscriptions → Expra → Cancel Subscription. You keep Pro access until the end of the current billing period.

Q. Can I export my data?
Yes — tap the export button on the Reports screen to download a CSV with date, vendor, amount, VAT, category, and notes. This is a Pro feature.

Q. How do I delete my data?
Settings → Account → Delete Account (connected account) or Delete Data (guest). Your Expra records on our server and the receipts on this device are deleted immediately and cannot be restored. If another OOTSSU app uses the same sign-in, that sign-in is kept for the other app; AI scan usage counts (no receipt content) are kept to enforce free limits. If you are offline, nothing is deleted and the app tells you why. Details: Delete your account and data.

Contact

If the FAQ didn't solve your problem, reach out by email.

ootssu@ootssu.com